Appointment Deposits
We charge $60 for the first 2hrs + $30 each additional hour to schedule the appointment. Deposit is non-refundable. Re-scheduling appointments is solely at our discretion. Your vehicle must be at our shop by 10am on the day of your appointment. Your appointment is scheduled for the day, not a specific time of day. Please allow us the day to complete your project.
Special Order Deposits
We charge 50% deposit for special order products. Refunds are subject to shipping fees, re-stocking fees, 5% payment processing fees, and labor charges for our time. We are not liable for shipping delays.
We do not accept returns on speakers and subwoofers. All electronics must be certified to be in working or non-working condition and must be checked to confirm all original parts and packaging are (intact, undamaged and in re-sale condition) before processing any return requests. Special order parts are subject to the Special Order Deposits policy.
Our Installations are guaranteed for the life of the vehicle so long as you own it. If for any reason our installation fails like a loose connector, we have you covered. All of our parts and electronics purchased from us are warrantied for the duration of the manufacturers warranty and we will provide the labor to exchange the parts in the vehicle that are covered under the manufacturers warranty.
CFE (Customer Furnished Equipment)
Jackson Tint and Sound does not warranty CFE gear. Jackson Tint and Sound will not be responsible for damages due to Customer Furnished Equipment.